e-Movie Cash® Frequently Asked Questions
Promotion valid until 2/24/23
Each Awards PIN is valid for one e-Movie Cash certificate. Each UP
TO $21.00 for theatrical showings for the specified film at participating
theaters. Available e-Movie Cash certificate include:
Women Talking - SAG-AFTRA Member certificate
Your Awards PIN is valid at this site until 2/24/2023 at
12:00:00pm PT. Your printed e-Movie Cash certificate is valid until 2/24/2023
at 11:59:59pm ET.
How do I use my e-Movie Cash certificate?
You may use your certificate for
online ticket booking or at a participating box office, For participating theaters, go
to http://emoviecash.com/locator/. To use
your certificate for online ticket booking, enter the card number and billing
information listed on your pdf. Alternatively, to use your printed certificate
at a participating theater, present it at the box office no later than February
24, 2023. Each certificate can be redeemed for one admission up to
$21.00.
e-Movie Cash certificates can be used for up to $21.00 towards box
office admission to the movie specified on the certificate. Please present your
e-Movie Cash certificate at a participating theater. Your e-Movie Cash
certificate is not valid with any other offer, no change will be provided, not
redeemable for cash, and only valid in the United States. It cannot be replaced
if lost, stolen, damaged or expired. You MUST present your SAG-AFTRA ID card at
the time of admission.
Can e-Movie Cash certificates be used for "no pass / no
coupon" showings?
Yes, you may use your e-Movie Cash certificate for all showings of
Women Talking, even at those designated as "no pass/ no coupon" shows.
What happens if my admission is more than $21.00?
If your admission price is more than $21.00 you will be
responsible for paying the difference at the box office.
What happens if my admission is less than $21.00?
No change is provided.
Which theaters will accept my e-Movie Cash certificate?
For participating theaters, go to http://emoviecash.com/locator/.
Be sure to check and make sure that the theater is playing the
movie listed on your certificate. You MUST present your SAG-AFTRA ID card
at the time of admission.
What do I do if a participating e-Movie Cash theater does not
accept my e-Movie Cash certificate?
As long as the
e-Movie Cash certificate is not expired, you may contact Customer Service and
tell us which theater it was. We will then contact that theater and let you
know when you may return to use your e-Movie Cash certificate.
To best serve you, please provide Customer Service customerservice@tpgny.com with your Awards PIN and a brief description of your inquiry.
There are no participating theaters in my area. What can I do?
You may use your certificate
for online ticket booking or If you do not have a participating theater within 30 miles, please
contact customer service at customerservice@tpgny.com.
My e-Movie Cash certificate has expired. Can I get a replacement?
No, expired e-Movie Cash certificates may not be replaced.
Can I make copies of my e-Movie Cash certificate?
No mechanically reproduced, forged or
altered official e-Movie Cash certificates will be accepted. Fraudulent
submission could result in federal prosecution under mail fraud statutes.
Can I give my e-Movie Cash certificate to someone else to use?
No, e-Movie Cash certificates are non-transferable. You MUST
present your SAG-AFTRA ID card at the time of admission.
I do not have access to a printer. How can I print out my e-Movie
Cash certificate?
If you cannot print your certificate(s) right now, you can save
a copy of the file to your desktop and forward the certificate(s) to another
computer that has access to a printer.
To save the file to your desktop, click the Print Now button and
wait for the pdf document (titled eMovieCash.pdf) to open. Then click FILE on
the upper left corner of the window and then SAVE A COPY. Select
"Desktop" as a location on your computer to save the file, and then
click "OK". The pdf file containing your certificate(s) will appear
on your desktop.
If the pdf document does not open, please check your desktop or
downloads file, as it may have downloaded automatically.
The theater is asking for my address and zip code to enter into
their POS terminal, what do I tell them?
The theater should enter the address and zip code printed on your
e-Movie Cash certificate. The address is 111 John Street, 27th Floor, New York,
NY 10038.
I have a question or complaint about a movie theater.
e-Movie Cash operates independently from the theaters. If you have
a specific question regarding your local theater i.e.
available theater amenities, certificate category, age policies, or when a
particular movie will be coming to your local theater, you must contact the
theater directly.
I received an "Internal Error" message. What does this
mean?
This problem usually occurs if your browser has not been set to
accept "cookies." Cookies are small text files stored on your
computer by e-Movie Cash and other Websites you visit.
Your Internet browser must be set to accept cookies. The process required to
accept cookies differs for each browser, but you should be able to access
instructions through the "Help" menu on your browser. Once your
browser settings have been changed be sure to close and restart your Internet
browser application. Please remember, if you are running any software that
filters or blocks cookies, you may still have this problem even if your browser
is set to accept cookies. Similarly, some third-party applications, which kill
pop-ups, also prevent cookies from being set.
How do I contact e-Movie Cash Customer Service?
For questions, contact customerservice@tpgny.com and provide your Awards PIN along with your inquiry.
e-Movie Cash is a registered trademark of TPG Rewards, Inc.